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Veloraqua

Veloraqua Metal Water Container with Straw and Broad Opening Cap, Stainless Steel

Name: Veloraqua Metal Water Container with Straw and Broad Opening Cap, Stainless Steel
Brand: Veloraqua
SKU: MWCSS-BLK-404
Price: 21.99 USD
Availability: InStock

In stock

SKU: MWCSS-BLK-404

Regular price $21.99

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Introducing the Veloraqua Insulated Stainless Steel Water Bottle, expertly crafted from rust-resistant (18/8) food-grade stainless steel, celebrated for its remarkable durability. With a powder-coated finish, our insulated water bottles are built to be virtually indestructible, scratch-resistant, and maintain excellent temperature control.

Enjoy superior insulation thanks to our copper-coated design, which keeps your beverages at the perfect temperature for longer. Relish hot drinks for up to 12 hours and cold drinks for an impressive 24 hours, making this bottle an ideal companion for any adventure.

Dedicated to environmental sustainability, our products are BPA-free and FDA-compliant, providing a durable alternative to single-use cups. Perfect for daily travels, the stainless steel insulated water bottle is your eco-friendly hydration solution, ensuring you stay refreshed wherever you are.

Designed to endure tough outdoor activities, our stainless steel water bottle is made from high-quality materials, offering exceptional strength, leak-proof reliability, and shatter resistance. Whether you’re cycling, rowing, running, or engaging in other outdoor sports, this bottle ensures dependable hydration on the go. (Note: Not dishwasher safe)

SKU: MWCSS-BLK-404
MPN: ELSMET31-0404

Thank you for choosing our online shop at www.veloraqua.com. Below are the terms and conditions outlining our shipping policy.

Free Shipping:
Veloraqua proudly offers free standard shipping on all orders with no minimum purchase requirement. This offer is available across the United States, including Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO locations. Our goal is to provide a convenient and dependable shopping experience. Please note that free shipping applies only to standard delivery services, and estimated delivery timeframes remain applicable.

Order Processing Time:
Orders are typically processed and shipped within 1–2 business days (Monday through Sunday) for purchases placed before 12 PM EST.

Delivery Estimates:
Most orders are expected to arrive within 3–5 business days after shipment. Deliveries are completed Monday through Saturday to the shipping address provided during checkout. Please note that we do not deliver to collection or pickup points.

Although we make every effort to meet delivery schedules, Veloraqua cannot be held responsible for delays caused by circumstances beyond our control, including severe weather conditions, natural disasters, or carrier-related interruptions.

Shipping Carrier:
All orders are shipped through USPS. If you experience delays or delivery-related issues, please contact us at support@veloraqua.com for additional assistance.

Shipping Confirmation and Tracking:
After your order has been dispatched, you will receive a shipping confirmation email containing tracking information. Tracking updates generally become active within 24 hours.

Order Changes:
Once an order has been shipped, modifications or cancellations may no longer be possible.

Missing Orders:
If your tracking information shows the package as delivered but you have not received it, please contact the shipping carrier to investigate the shipment. If the issue remains unresolved, contact us at support@veloraqua.com for further support. In cases involving tracking errors or missing shipments, our support team will assist with additional investigation and resolution.

Damaged Products:
If your order arrives damaged, please take photos of the packaging and product and send them to support@veloraqua.com for review. Please retain the damaged items until our support team provides additional instructions.

Contact Information

Online store: "Veloraqua"

Company name: "Gracia 22 LLC"

Address: 1845 Sw 118 Ct #84
Miami, FL 33135, United States

Phone: +13073067439

E-Mail: support@veloraqua.com

Contact Hours: 10 AM to 7 PM EST, Monday to Sunday

Or via our contact form on the Contact Us page

We greatly appreciate your feedback and suggestions. Feel free to reach out with any questions or comments you may have; we're here to help!

If you decide that your purchase is no longer needed, Veloraqua offers a 30-day return period beginning the day after your order is delivered. To start a return request, please contact us at support@veloraqua.com for assistance and return instructions.

Return Policy Conditions:

The product must remain unused and in its original condition.
Manufacturer seals must remain intact where applicable.
The item must not show signs of damage caused by customer handling or misuse.
The product should be returned in its original packaging. To initiate a return, contact us at support@veloraqua.com with the reason for the return request, and our support team will provide return authorization details and further instructions.

Once the returned item is received and inspected by our logistics department, Veloraqua will process the approved refund within seven business days.

Steps for Returning Your Item:

Check Return Eligibility: Ensure your return request is submitted within 30 days from the delivery date.
Contact Customer Support: Reach out through email, phone, or our website with your order information and the reason for the return. Our team will review your request and provide the next steps if eligible.
Prepare the Package: Carefully repack the product in its original packaging together with all included accessories and documentation. The item must remain unused and undamaged.
Include Return Authorization: Place the return authorization information and a brief note explaining the return reason inside the package.
Ship the Return: Use a trackable and insured shipping method when returning the product. We are not responsible for packages lost during transit.
Notify Us: After shipment, send us the tracking information so our team can monitor the return process.
Receive Confirmation: Once the returned product is delivered and inspected, we will notify you regarding approval of the refund.
Refund Process: Approved refunds will be credited to the original payment method within seven working days after the return has been accepted.

For damaged, defective, or incorrect items, please notify us at support@veloraqua.com within 48 hours after delivery. Eligible faulty products may be returned within 30 days for a replacement or full refund without additional shipping charges.

Order Cancellation: Orders may be canceled or modified free of charge before shipment confirmation is issued. Once an order has been shipped, the standard return policy will apply.

Lost Shipments: If your package has not arrived within two days after the estimated delivery date, please contact our customer support team. We will investigate the shipment with the carrier, and if the package is officially declared lost, you may choose between a refund or a replacement shipment.

Refund Details: Refunds are processed after returned items are received and inspected by our warehouse team. Approved refunds are issued to the original payment method within seven working days.

For any additional questions regarding returns, refunds, or exchanges, please contact the Veloraqua customer support team.